What is the definition of communication in a professional context?

In a professional context, communication is defined as the two-way sharing of information. This involves not only transmitting messages but also ensuring that the recipient comprehends the information and can respond, thus creating a dialogue. This process fosters collaboration and enhances understanding among team members, leading to better outcomes in professional settings. Effective communication is essential for relationship-building, problem-solving, and achieving shared goals within an organization.

In contrast, one-way information delivery simplifies communication to a broadcast style, lacking engagement and feedback, which is essential for true understanding and collaboration. Focusing solely on non-verbal interactions neglects the comprehensive nature of communication, which includes verbal exchanges, written correspondence, and visual aids. Additionally, limiting communication to formal discussions overlooks the importance of informal interactions and everyday exchanges that also play a critical role in the workplace.